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Frequently Asked Questions
What is Dollar Diaper Club Membership?
DollarDiaperClub.com is a subscription service founded to make the lives of parents and their babies better. Our services include shipping the best organic necessities to your door each month to ensure that you can spend more time with your loved ones and save money at the same time. We are currently offering 2 different products, the Diapers & Wipes Bundle and the Organic Baby Products Bundle. We only use organic and natural material to ensure a safer, more affordable and eco-friendly product. Our Diaper & Wipes Bundle include 1 month supply of diapers and wipes ( up to 320 diapers and wipes depending on the size of the diaper) and our Organic Product Bundle include a month supply of Shampoo and Body Wash, Body Lotion, Healing Balm, Laundry Detergent and Hand Wash.
How do I signup to DollarDiaperClub.com ?
Signup to DollarDiaperClub.com is secure and easy. Simply fill up the signup form here and select the products you are interested in. We will then ship you for first free bundles so that you can experience the Dollar Diaper Club difference. All our members are protect by our 100% Money Back Guarantee* so you can have peace of mind when you try our products.
How does the DollarDiaperClub.com membership work?
After signing up to DollarDiaperClub.com, you will receive a free trial bundle of the products you selected. Once you have received them and had the chance to try them out, you will start receving monthly bundles to your door.
How much does the Dollar Diaper Club Membership cost?
The membership at Dollar Diaper Club is Free and you only pay for the products that you order. Our Diapers & Wipes Bundle costs $79.95 per month and our Organic Baby Products Bundle costs $35.95 per month. The cost for both the Diapers & Wipes Bundle and the Essentials Bundle together is $115.90 per month. Shipping and handling prices is $5.95 per monthly shipment.
If you order both of our products there will be it will be only $9.95 for shipping and handling.
How long do I have to stay as a member?
The Dollar Daper Club Membership is Free and you are welcome to stay you can cancel at anytime by calling our amazing Support team at 1-855-627-3726, 7am to 11pm, 7 days a week.
What is the CARCINOGEN-FREE GUARANTEE?
Our CARCINOGEN-FREE GUARANTEE means you won't find the following list of cancer causing compounds or harmful chemicals in our products or packaging: phthalates, sodium lauryl/laureth sulfates, PVC, parabens, benzene, chlorine, synthetic fragrances, triclosan, formaldehyde-based preserving agents, nanoparticles, TEA, MEA, phosphates, polyethylene glycol (PEG), quaternium 15, DMDM hydantoin, 1-4 dioxane, bisphenol-A (BPA), alkylphenol ethoxylates (APEs)/nonylphenol, BHA, benzalkonium chloride (We hereby confirm this to the best of our knowledge based on information from our raw material suppliers & manufacturers.)
How are Dollar Diaper Club products better and safer for my baby?
The sole purpose of Dollar Diaper Club is to offer safer and better baby products to families all across USA and Canada in a convenient way. We offer not only products made from the best organic and natural material but we also wanted to offer the safest product to our members and the environment. Our products are all carcinogen-free, organic and eco-friendly. We believe that our product is the best for your baby and the planet. We are still constantly looking for ways to make our product better so feel free to give us any feedback.
Are your products tested on animals?
No. Dollar Diaper Club and its affiliates do not condone animal testing.
What is included in the Diapers & Wipes Bundle?
Our Diapers & Wipes Bundle include a month's worth of our organic, carcinogen-free and premium fit baby diapers. it also included wipes made from the same organic materials of our diapers.
*The monthly bundle quantity is calcualted by basing it on average usage plus extras, so it should be more than enough for your baby.
How many diapers is in the Dollar Diaper Club Diaper & Wipes bundle?
Depending on the size of the diapers, our bundle can contain up to 320 diapers and wipes. We based on calculation on the average use in the USA and we added a few extra diapers just in case. However if you ever find yourself using more or less than we supplied, feel free to give us a call at 1-855-627-3726 to modify your bundle. For more details, please refer to our size chart below.
Number of Diapers in a Bundle
What is included in the Organic Baby Product Bundle?
Our Organic Baby Product Bundle include the finest organic Body Lotion, Shampoo & Body Wash, HandSoap and Laundry detergent.
All our baby products are naturally non-toxic, tear free and hypoallergenic.
What is a Free Trial Bundle?
We believe in our products and to convince you, we wanted you to try it yourself. That is why we decided to send every new member a Free Trial Bundle of their choice. The Free Trial Bundle & Wipes Bundle include 6 baby diapers and 10 wipes and the Free Trial Organic Baby Product Bundle include 5 travel size bottles of our products. The bundles are free and you only have to pay for shipping and handling.
What Happens after I receive my Free Trial Bundle?
When you receive your Free Trial Bundle, we encourage you to try and enjoy our products. if you like it, do nothing and we will automatically ship you your monthly bundles. If you feel that the product is not suited for you, feel free to cancel within 7 days after receiving your Free Trial Bundle and we will not ship you the monthly bundles.
Can I order more than one bundle per month?
If you like our products so much that you decided to order more than 1 bundle per month, give us a call at 1-855-627-3726 or email us at Support@DollarDiaperClub.com. Shipping is FREE for every additional bundle you order under the same address.
Can I delay or skip a month?
We understand that each family's need is unique and if you want any change to your account, give us a call at 1-855-627-3726 or email us at Support@DollarDiaperClub.com. We would be more than happy to help.
How does Cancellation work?
All cancellation can be done conveniently by phone or by email. For cancellations, call us at 1-855-627-3726, 7 days a week, 7am to 11pm EST or email us at Support@DollarDiaperClub.com. Your feedback would greatly be appreciated.
How much is shipping for the Free Trial Bundle?
Shipping and Handling for the Free Trial Bundle is only $9.95 for all the contiguous states of the USA. if you order both bundles, the shipping is still the same. Please note that we currently do not ship to Alaska and Hawaii.
How much is shipping for the Monthly Bundles?
Shipping and Handling for the Monthly Bundle is only $5.95 for the contiguous states of the USA. if you order both bundles, the shipping is still the same. Please note that we currently do not ship to Alaska and Hawaii.
Is it possible to order your products in Alaska and Hawaii?
At this moment, we do not ship to Alaska and Hawaii residents.
Do you ship to other US territories ?
We do not ship outside of contiguous states of the USA.
Is it possible to track my order?
Yes, after you made your order we'll send you an email who include a tracking number. So you will be able to verify your shipping status and know when to expect your order.
How long will it take to receive my order?
Once we send your order from our warehouse, you will receive a confirmation email including your tracking number. You should expect to receive your order on or be around the same day of each month. We recommend that you check your tracking number when your order is scedule to be sure that your shipment is delivered successfully
Which payment method do you accept?
We accept Visa and MasterCard. We do not accept personal checks or money orders as payment.
When will my card be charged?
Your card will be charge when your first DollarDiaperClub.com order will be shipped. Early Next month, you will be charged $79.95 or $35.95 plus shipping/handling (depending on your Bundle) every 30 days. If your credit card is denied when we process to payment, we will continue to attempt to process your charge during the month the transaction is approved. If we can't complete the payment, DollarDiaperClub.com Support could contact you to update your information.
RETURNS & EXCHANGES
Can I return my order?
Each and everyone of our products are covered by the Dollar Diaper Club Promise. if you are not satisfied for any reasons, you can send us back the product. We will accept any returns within 30 days of you ordering the products. All returns are subject to a restocking fee of $9.95 per bundle ($19 for both).
Can I exchange products ?
If for any reason you would like to exchange your item for another, we will accommodate you with our exchange policy. Our team will be happy to send you the product that you would like to receive. We will leave you 10 business days to return the product which doesn't satisfy you. (Please note that with return or exchange are subject to restocking fee).
How does exchange or returns work?
To make an exchange, return or any general questions please give us a call at 1-855-627-3726 or email us at Support@DollarDiaperClub.com
How long does my exchange or return take?
Returns and exchange may take 7 business days. Once we receive your return, we will process your return right away and you will see a refund within 3 business days. For exchanges, please allow 10 business days for the products to reach you.